Position Summary:
Encore is seeking a highly skilled Security Architect to join our Professional Services team, focused on post-sales delivery and implementation of enterprise cybersecurity solutions. In this role, you will lead the design validation, deployment, and optimization of complex, multi-vendor security architectures for our customers.

This is a hands-on, customer-facing position responsible for ensuring that solutions are successfully delivered, fully operational, and aligned to business and security outcomes.

Responsibilities:
Solution Delivery & Implementation
· Lead end-to-end deployment of enterprise security solutions across on-premises, cloud, and hybrid environments
· Translate high-level designs into detailed implementation plans and configurations
· Validate and refine architectures to ensure scalability, performance, and security effectiveness

Customer Engagement
· Serve as a trusted technical advisor to customers throughout delivery
· Conduct design workshops, technical reviews, and implementation sessions
· Provide guidance on security best practices and long-term roadmap alignment

Security Technologies
· Design and implement solutions across areas such as:
· Network Security (NGFW, SASE, Zero Trust)
· Endpoint Security (EDR/XDR)
· Identity & Access Management (IAM, MFA, PAM)
· Cloud Security (CSPM, CNAPP, workload protection)
· SIEM / SOAR platforms
· Data Security (DLP, encryption)

Integration & Automation
· Integrate security solutions into existing infrastructure and workflows
· Develop automation and orchestration using APIs and scripting
· Ensure interoperability across platforms for end-to-end visibility

Documentation & Knowledge Transfer
· Develop high-quality design documentation
· Deliver knowledge transfer sessions to customer operations teams

Troubleshooting & Escalation
· Act as senior escalation point for complex technical issues
· Collaborate with vendor support and engineering teams to resolve challenges
· Perform root cause analysis and recommend improvements

Collaboration & Continuous Improvement
· Partner with pre-sales teams to refine designs and improve service delivery
· Contribute to service development, best practices, and reusable methodologies
· Mentor junior engineers
· Other duties as assigned.

Qualifications:
· 8 years of experience in cybersecurity engineering, architecture, or consulting
· Proven track record delivering complex security solutions in enterprise environments
· Experience working in a services, consulting, or VAR environment preferred
· Network security and segmentation
· Cloud platforms (AWS, Azure, GCP) and cloud security architectures
· Identity and access management solutions
· Endpoint detection and response platforms
· SIEM/SOAR and security analytics
· Zero Trust frameworks
· Relevant vendor certifications (e.g., Palo Alto, Cisco, Fortinet, Zscaler, etc.)
· CISSP, CCSP, CISM, or equivalent
· Strong problem-solving and troubleshooting skills
· Excellent communication and customer-facing abilities
· Ability to manage multiple projects and priorities
· Focus on delivering measurable outcomes and customer success

Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Occasional walking between facilities and/or at customer worksites.
· Occasional lifting, pushing, pulling up to 15 lbs.
· Travel 25% (as needed)

Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.